Head of GFW Client Relations and Implementation (M/F)

MFEX Mutual Funds Exchange

Posted:

June 2021

Location

Paris

Start Date:

Immediate 

Type of Contract:

Permanent Contract

About MFEX

As independent experts in global fund distribution, MFEX offers a complete solution for fund companies and distributors. With assets under administration of EUR 320 billion, MFEX is one of the leading B2B fund platforms. Over 350 institutional clients (including banks and insurance companies) use MFEX to access one of the world's largest range of funds with 80,000 funds from over 960 fund companies. MFEX offers complete transparency between distributors and fund companies.

 

The MFEX Group is headquartered in Stockholm and has offices in Paris, Luxembourg, London, Geneva, Zurich, Milan, Madrid, Milan, Umea, Singapore, Hong Kong, and Kuala Lumpur. The main supervisory authority is the Swedish Financial Supervisory Authority (Finansinspektionen).

 

MFEX was founded over 20 years ago and is now active in 52 countries on 5 continents with more than 300 employees. The company is divided into four main business areas:

  • Trading and custody

  • Distribution agreement and rebate collection

  • Data and fund information

  • Due Diligence / AML & KYC (Global Fund Watch)

Global Fund Watch

Global Fund Watch, leading Compliance Fintech, provides a technological solution and services to financial institutions (B to B) in order to speed up and secure their KYC processes.

With a growing business across the world, GFW is expanding and looking for an experienced client relation team member.

 

GFW is a subsidiary of Mutual Funds Exchange AB, the leading independent fund platform in Europe and Asia.

What You Will Be Responsible For ( but not limited to )

Directly reporting into the Head of GFW, you will be in charge of supporting client requests, identify and follow new business opportunities, liaise internally with the product / IT teams:

 

  • Onboarding of clients and follow-up of their KYC campaigns

  • Participate in the development and implementation of the digital compliance solution

  • Report and maintain KYC/DD database

  • Advise and assist clients

  • Regulatory / competitor monitoring on local compliance related matters

  • Close collaboration with the Asian team

  • Close collaboration with other MFEX departments (Sales and Fund relations primarily)

  • Monitor our clients’ needs, market practices and partner with the Product and IT teams to ensure new developments are initiated on the GFW platform to increase our level of service to our clients

  • Maintain relationship with clients to ensure good level of customer support and user support

What You Bring With You

  • Bachelor or master’s degree (preferably within Business Administration or Economics, Finance),

  • + 3 years of experience in client servicing or AML / Compliance within Financial or Asset management industry

  • Strong interest in digital products, fintech & innovation, as well as compliance and regulatory framework

  • Fluent in English, French, and another European Language is a bonus

  • Strong relationship skills and excellent verbal & written communication skills

  • Pursues excellence, values integrity, open-minded, team player, curious & enthusiastic

  • Ability to build and maintain good relationship with clients from operational to compliance experts and sales teams

We Offer

Attractive and flexible working environment in a fast-growing international company.

If you are interested, please send your application with the reference Relationship M./2021 06

to : valerie.kaliski@globalfundwatch.com