IT Support Specialist, Luxembourg


March 2020



Start Date:




About MFEX

MFEX, independent experts in global fund distribution, offering a complete solution for fund trading, rebates collection and delivery of fund information. Banks and other distributors of funds use MFEX to access the world's largest fund range with trading, rebates and fund information from more than 920 fund companies and 72 000 funds that MFEX cooperates with.


MFEX is independent with full transparency between distributors and fund companies. Our customers include, amongst others; KBC Bank, Société Générale, Keytrade Bank, Handelsbanken, Nordea, Carnegie, Pictet, Danske Bank, Citibank, Edmond de Rothschild and Bank of Singapore.


MFEX’s Head Office is in Stockholm and 9 other branches in Paris, London, Madrid, Luxembourg, Kuala Lumpur, Singapore, Geneva, Milan and Umea.


The company has been experiencing strong growth for the past 5 years and went from 70 employees in 2014 to over 200 in 2019


Who We Are Looking For

An IT Support Specialist. Are you a service minded team player who can work independently? We are looking for an IT support specialist to our Luxembourg office. You will work closely together our Stockholm based IT Infrastructure team mainly supporting our Luxembourg office, but also users around our 11 offices globally.


MFEX is in an exciting phase of growth with new international clients, acquisitions, IT infrastructure and IT security investments. Demanding customers from different regions urges us to constantly improve our work and deliver secure, high quality of our services and infrastructure. 


Your Main Responsibilities Will Be To Support the Following:

User support 

  • PC and peripherals  

  • Windows 10  

  • MS Office365  

  • MS Teams 

  • VPN 

Office IT 

  • Business continuity setup and testing 

  • Meeting rooms 

  • Printers 

  • Telephony and fax 

  • Hardware and software orders and maintenance 

  • Local office LAN and WLAN 

  • Local server maintenance 




  • Active Directory 

  • Network experience 

  • Microsoft Operating Systems for clients and servers 

  • How to install, manage and troubleshoot Microsoft systems and installation technologies 

  • Able to interact with customers and staff at a technical level 

  • Experience in maintaining standardized IT environments 

  • Fluent in English

Nice to have 

  • Network and Firewall 

  • Fortinet 

  • Monitoring 

  • Applications 

  • Network 

  • Infrastructure 

  • Backup 

  • Microsoft Certification 

  • PowerShell 

  • SCCM administration 

  • Office 365 administration 

  • MS Exchange administration 

Please apply with CV and personal letter to 

If any questions or queries contact Daniel Nordstrand, Head of IT Infrastructure and Support on +46 73 301 11 14 


Last day to apply is 30th April 2020 but applications will be processed continuously. 

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